Help Prevent Roof Leaks And Ceiling Damage At Your Property

by Morgan Sudlow In Renting, Uncategorized

10/05/2017 10:08:11 AM

The rains are fast approaching and traditionally May, June and July are our wettest months!

At Morgan Sudlow our property management team is constantly looking to prevent damage to our client’s properties by keeping a step ahead of the seasons. Regular cleaning extends gutter life, reduces the chances of roof leaks and prevents damage to the property and tenant valuables through water penetration.

Seasonal reminders to the owners of our properties for items such as gutter cleaning, reticulation maintenance and air conditioning servicing is just another way Morgan Sudlow protects our client’s investments.


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Starting a Lease

by Morgan Sudlow In Renting

18/05/2010 5:03:10 PM

When vacating, upon or beyond the expiry of the term of lease, you are required to give 21 days written notice of the date on which you intend to return possession of the premises. If you have a fixed term tenancy, which has not yet expired, breaking your lease can involve considerable expense – see our “Breaking your Lease” section. If your lease is due to expire and you do not wish to renew, we would appreciate 21 days written notice prior to the expiry of your lease so that we can commence advertising for the new tenants to minimise the vacancy period.


A letter will be sent to you confirming your date of vacation, together with a final checklist, setting out your obligations. We remind you that until you return the keys to the property, you’re obligation to pay rent as per the tenancy agreement will continue, so it is imperative that you return the keys on your vacate date or before. Failure to return the keys (including all copies you have made) will involve rent being charged up to the date they are returned, or the locks are changed (at your expense).


To make sure you receive the maximum bond refund, you should ensure that your rent is completely paid up to the date you hand your keys back and also ensure that the house is left in a clean and tidy condition. It is also a condition of your Lease that any carpets be professionally cleaned upon vacating and a receipt to this effect must be submitted to the Property Manager when the keys are returned.


All cleaning, repairs and reinstatement works must be completed prior to the nominated vacate date to a professional standard.


For general cleaning, professional carpet cleaning, general maintenance and lawns/garden works, we recommend the following contacts –


General Cleaning: Add Style Cleaning – 0439 949 879 or 0407 085 322
Carpet Cleaning: Expert Carpet Cleaning – 0418 957 690
Gardening: Daisy Cutter Duo – 0404 237 354
Lawn mowing: Selwyn’s Lawn & Garden Maintenance – 0409 100 303
Pool Cleaning: Pool & Spa Mart Nedlands – 9389 6131


Please make sure that you disconnect utilities upon vacating and have your mail redirected through Australia Post.


Final inspections are conducted after the keys have been returned. The final inspection report is closely checked against the Property Condition Report completed at the commencement of the tenancy, to ensure that there has been no damage (beyond normal wear and tear) and that no fixtures have been removed (e.g. light fittings).

If the Final Inspection is not up to a satisfactory standard, the Property Manager will contact you.


Your Bond Disposal Form will be returned to you promptly after the property is fully vacated, less any deductions that may be agreed between both tenant and agent. A bond refund cannot be applied for until all keys have been returned to Morgan-Sudlow & Associates and the Final Inspection has been carried out. Bond monies cannot be released until all parties have signed the Bond Disposal Form and then it is the Bond Administrator that makes the required disbursements.


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Leasing & Maintenance

by Morgan Sudlow In Renting

18/05/2010 5:02:07 PM

The tenant acknowledges and agrees that should the tenant vacate the property prior to the Lease Expiry date, the following penalties/costs payable by the tenant shall apply:
• Rent and other costs, for example gas, electricity, water consumption etc plus all upkeep of the property e.g. lawn and garden maintenance etc are payable until the property is re-let or the lease term expires.
• Reimbursement to the Owner of the unexpired portion of the Leasing Fee charged to the owner at the commencement of the tenancy.
• Reimbursement to the Owner for the cost of the final bond inspection.
• Advertising costs – $100 of which is payable in advance.

Should the property not be re-let prior to the expiration of the tenancy, the tenant is responsible for:
• Rent and all outgoings on the property until the lease expiry date and all upkeep expenses prior to the expiry date.

If you are considering breaking your lease, it is recommended that you advise your Property Manager immediately.


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Renting and Maintenance

by Morgan Sudlow In Renting

18/05/2010 4:59:53 PM

Should you have an EXTREME after hours emergency, please contact our duty mobile on 0419 047 423. Otherwise please report any maintenance in writing or facsimile 08 9386 0001.


If it is an appliance fault that you are reporting, please try to include the make and model number – in an effort to speed up the process.


Tradespeople will make contact with you direct to arrange a time and if firm arrangements regarding access for any tradespeople are not kept by you, the service charge for calling the tradesperson will be automatically passed on to you for payment. As such if the maintenance turns out to be a result of your actions, the fee will be passed onto you for payment – ie the toilet is blocked and it then turns out the blockage was due to your child flushing a toy down the toilet.


If you have a break in with resultant damage, you must report it to the police in the first instance, and obtain a Police Report Number.


If you lock yourself out of the property after hours, we are unfortunately unable to give you access at this time. You would need to call a locksmith at your own expense.


Problems with your neighbours are beyond our control. If you have a problem with one of your neighbours, just as you would if you owned the property, we recommend that you contact the necessary authorities – Local Council, Police etc

Tags: Maintenance

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by Morgan Sudlow In Renting

18/05/2010 4:58:56 PM

Simple “drive by” inspections of our rental properties are a common occurrence. We ensure this exercise is conducted on a regular basis, in an effort to keep an eye on lawns and gardens in particular.


We also encourage our Perth based landlords to make regular drives past their property to ensure its satisfactory upkeep – so tenants beware and remember to keep up the good work, both inside and out!


You will be advised by mail with 7-14 days notice of a routine property inspection being due. This will occur approximately six weeks after you move in and on a three monthly basis thereafter. You do not need to be home during inspections, but your co-operation is appreciated.


These inspections are a vital means of assuring the landlord that his/her property is being cared for and to also see what routine maintenance may be required.


You cannot refuse entry to a Property Manager or property owner if the correct notice has been given and the proposed time of entry is deemed to be reasonable. If you are unable to attend you can arrange for a friend or relative to be present; otherwise the Property Manager will enter the property using the office set of keys.


At a Routine Inspection, we expect the following …

Lawns must be mowed, edged, raked, well watered and gardens weeded.
Cobwebs to be removed from outside the property as well as inside.
Carpets to be vacuumed, floors mopped.
Exhaust fans/rangehoods and air cond. filters to be free of dust and grease.
Marks on walls and around light switches to be wiped clean.
Ovens, stove tops and grillers to be clean.
Shower recess and bathroom tiles to be free of grime.
Swimming pools to be clean and chemically balanced. Your Property Manager should be advised immediately of any motor or filter problems with the pool.
Driveways, verandahs and pathways to be swept.
All maintenance problems or damage must be reported immediately to your Property Manager.
Be sure to report problems with your reticulation (other than sprinkler heads, which is a tenant responsibility).
Windows to be cleaned.
If a dog is on the premises or if there is an alarm, please notify our Office.

Tags: Inspections

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Starting a Lease

by Morgan Sudlow In Renting

18/05/2010 4:57:27 PM

Your Lease Agreement is a very important document, so please be sure to read all sections and if you have any queries, please do not hesitate to ask your Property Manager. The Lease outlines your rights and also contains relevant information regarding your obligations. It is a legal and binding contract between us for the term of the lease, providing protection for both you and the Landlord. If you wish to renew the lease, for a further fixed term, please contact your Property Manager.


At the commencement of the Lease you will be given the keys to your new home.


You will need to make your own arrangements to have these services connected.


Synergy (Electricity) – 13 13 53 or
Alinta (Gas) – 13 13 58 or
Telstra (Phones) – 13 22 00 or


If the electricity is sub-metered, the power is continually connected and a Strata Company official will have to read the meter. Accounts will be sent from our office and we ask that you pay this direct to Morgan-Sudlow & Associates with your payment of rent. If you are on a benefit and are entitled to a rebate, please arrange this with the service provider, prior to paying the account.


Excess water consumption is also the responsibility of the tenant, however these accounts will come direct to Morgan-Sudlow & Associates. In turn, we will then invoice you and the monies are to be paid promptly along with your rent.


Rent payments are to be made directly into our Trust Account. Upon signing the Lease you will be given a tenant code and our account details. If you misplace these details, please contact our Property Manager on 9386 0004.


Rent is due and payable on or before the due date shown on your tenancy agreement. If payment is late, we will issue a Breach Notice warning that unless is it paid promptly, we will be obliged to instigate action to terminate the tenancy. Breach Notices are a required routine procedure, and are automatically noted against your tenancy file.


Your bond is like a deposit. It is held by the Bond Administration (division of the Department of Consumer and Employment Protection) and requires both Agent and Tenant signatures to both lodge and release. The bond is held to cover any damage to the property that may occur which is the tenant’s fault, beyond what would be reasonably classified as general wear and tear.


To recover all your bond monies at the end of the tenancy the property must be returned in the condition in which it was obtained. A Property Condition Report (PCR) will be given to the successful tenant within a month of moving in. The PCR is a detailed report on the condition of the property. It is important that you note any items of disrepair on this report, so it is not attributable to you at the end of your tenancy.


The landlord’s insurance on the property does not cover your personal belongings. We strongly recommend that you take out Contents Insurance for your personal belongings.


As a condition of your Lease Agreement, you are liable to pay all excess water consumption charges. By entering into your Lease Agreement you have accepted the responsibility of maintaining the property and in turn, its lawns and gardens. Therefore, any consumption charges relating to watering will be your responsibility. If you allow the gardens to deteriorate there will be consequences and you will most certainly be responsible for their restoration.


Perth sometimes experiences bad seasons for rats. If you are experiencing a problem, please contact your Local Council who will issue you with rat baits, which will help alleviate the problem. The control of vermin is the tenant’s responsibility.

The control of spiders and insects is also the responsibility of the tenant. Please keep the outside of your property free of cobwebs. By keeping the cobwebs down this will discourage spiders.


Clause 2.2 of your Agreement states –
The tenant agrees to keep all sanitary, electrical, gas and water apparatus including reticulation fittings, electrical and gas installations, extraction fans/grills and electrical fuses in good working order (fair wear and tear expected) and to test the Residual Current Devices on a regular basis.


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Tenant Information

by Morgan Sudlow In Renting

18/05/2010 4:55:44 PM

We ask that you view any property from the kerbside only initially. This will give you a general feel for the property and its location. To arrange an inspection, please telephone us on 9386 0004 or 0419 047 423 and our Leasing Manager will then make a suitable time with you to view the property.


Please take care when making your choice of rental premises, as you agree to take the property on “in its current state of repair” or “as is”. It is important to be aware that the landlord is under no obligation whatsoever to make any improvements to the property – ie install an alarm system, replace the floor coverings, conduct a re-paint etc.


Rental agreements are usually on a minimum 6 month basis and you will be required to sign a lease. The lease will require an initial payment equivalent to 7 weeks rent – 4 weeks rent as bond, a letting fee equal to one week’s rent and two weeks rent paid in advance. This initial payment must be paid either in the form of cash, bank cheque (not personal cheque) or direct deposit (cleared funds in our trust account). Make sure that you carefully read all the paperwork that your Leasing Manager has prepared and understand it, as you will be required to sign.


A Lease Agreement is a legally binding contract.


All of the above applies whether you rent a house, townhouse, apartment or unit.


When you find the right property, you will need to complete a Tenancy Application Form.


At Morgan-Sudlow & Associates we look for people that will look after the property as if it were their own, with financial stability, the ability to pay rent, and a good rental history. It is important to note we do not require the “Letting Fee” to be paid upon submission of an Application – we request that it be paid within 24 hours after acceptance.


Once you complete an Application, Morgan-Sudlow’s leasing team will conduct a review of the information you provided, contacting your personal references and employers. When all the checks are complete, we then submit your application to the landlord for a decision.


Under normal circumstances your application can be processed within 24 hours, as long as all the necessary details have been provided. Being unable to make contact with references may cause delays but we endeavour to process Applications as quickly as possible and notify you of the approval outcome.

Tags: Tenant Information

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